I much too had an complete nightmare of the flight with them. I filled out their 1500 phrase complaint kind by cutting it down to The purpose that even I didn't realize what I'd gone through.
Superior afternoon This really is my 2nd knowledge with AA. A similar time very last I went thru the exact same predicament with my luggage.
I do know we need to be far more thorough when placed our tickets on the web on the eleventh. I don’t know why, we designed just a huge slip-up with flying date.
On seven/eighteen/14 my husband and I were on your own flight sixty seven from BCN to Jfk. We boarded the plane and found that it had no wifi or leisure alternatives with the seat. When the food was served we questioned the flight attendant If your meal experienced any peppers(the vegetable) in it as the “rooster†and various ingredients ended up unrecognizable. My husband is highly allergic to peppers and he had to be specified there have been none. The attendant mentioned she had no idea of what the food elements were being in either selection so he didn't try to eat. How tricky would it be in your catering dept to ship a summary of elements for this kind of issue? The aircraft by itself was aged and warn on The within. When acquired within the aircraft, the coach section smelled of fecal subject and it took really a while to the scent to dissipate.
March twenty five I flew from Austin to Ft Myers having a airplane modify In Charlotte. When booking my flight I requested wheelchair assistance. Needed to hunt 1 up in Austin. Was taken to gate 2hours beforehand but was assured there could be assistance for boarding. Gate was adjusted with no a single at he desk could find no help, and with wonderful problem proceeded to new gate. All over again no aid in boarding.
LIES. American Airways has lied to me consistently. My bag did not arrive at the airport. I used to be looking forward to an extended period of time for the carousel and no baggage came out for my flight. Nor did anybody with the baggage Place of work that experienced a transparent check out from the carousel come out to convey absolutely nothing will be coming. I checked within the Office environment and they then claimed there was NO Purpose why my suitcase shouldn’t have arrived. They had been to mail my suitcase to me at my lodge. At two:24 PM I obtained a mobile phone call from a recorded concept expressing my bag was picked up and could be shipped in 6 hours. LIE. I known as the delayed baggage quantity and was instructed it had been picked up at three PM and would be sent inside of six hours. LIE. I checked on the net this night and it said it absolutely was picked up at three PM and will be sent in 6 hrs. LIE.
American Airlines Purchaser service hotline is easily accessible and customer friendly. Unfortunately, You must wait around somewhere around two minutes to talk to a buyer service agent. You must listen to a protracted speech pertaining to present updates.
I've generally utilized continental airways and had transformed to American but after this incident I don’t Imagine ill ever fly with you men any more a cockaroach on a airplain im certain everyone on facebook would need to no concerning this even the news incredibly discustin and nasty I thought airplains have been pest contal free of charge.
On January twenty fifth I contacted American Airways, as I looked at our reservations and observed that my Daughter had us traveling all day long, So I identified as to up grade our tickets to firstclass as I did not want to journey all day long in coach. I take advantage of lay attempt to journey top notch as I'm certain you may assessment but I am endeavoring to help save my Miles as we've been preparing a big household/graduation journey to Hawaii.
I would want to make this report to you. I was astonished that I was struggling to create a report by telephone. Sallianne Dale
I have experimented with calling and was on for quarter-hour simply to be hung up on. I've despatched two email messages without having reply… I like your airline but attempting to have a improve made so we don't get rid of all the The cash we used on our flight for the reason that we aren’t able to make it simply because my fiancés grandmother passed away and we need to be right here and may’t depart today With all the funeral coming up all through our scheduled trip. I have not been capable to get anyplace and currently being that I am a Travel Agent, I are aware that for scenarios similar to this, In spite of non-refundable tickets, the Airways may give a credit rating for partial or could even give credit for the complete volume for use on long term vacation.
I was on maintain with reservations several periods for really lengthy amounts of time. 1 AA reservations and one particular agent informed me it might Expense me an additional $189.00 to fly out future early morning then mentioned that flights were booked next working day.
My criticism is, on March 8th. My luggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it had arrived, it was shipped. Having said that, the luggage had been wrecked and taped up. I termed in the complaint instantly. over here I were givin numerous cell phone quantities and the firt a person was merely a recording to leave my cellular phone and an individual would get back to me.
My son experienced the worst experience on your airline. I cannot inform you the impression it experienced….He was on account of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday night 10 several hours just before his flight. He was then on maintain for an exceedingly very long time although they had been attempting to reroute him. He experienced an audition While using the Pittsburgh Symphony over the Monday early morning the next day. Then the routed him on One more flight with very negligible the perfect time to transfer. thirty minutes. He acquired to the airport, that flight was delayed and he would skip the transfer. They discovered One more flight but only one seat, which he could not do due to The truth that he had to pay for his cello. Time soon after time he was on maintain as well as brokers were not rather helpful. Lastly he ended up possessing to simply accept the only real chance which was a flight to Charlotte accompanied by a keep overnight after which on to Pittsburgh ideally one hour before audition. They stated they may not give him a hotel voucher above the cell phone or at the ticketing place, but there can be plenty of people handing them out in Charlotte.